Optimistic Global Solutions
The OGS Story
Optimistic Global Solutions (OGS) was founded in 2020 with the mission to transform the healthcare revenue cycle landscape. We understand the complexities of the healthcare industry, and we're committed to simplifying processes, increasing efficiency, and improving financial outcomes for our clients.
Mission
Our core business philosophy is centered on enabling our clients to focus on what they do best: providing
exceptional patient care.
At the same time, we excel in what we do best: enhancing your overall revenue. We achieve this through the
expertise and extensive experience of our proficient employees.
Vision
We are dedicated to streamlining operations and optimizing outcomes for our clients, specifically focusing on
ensuring hassle-free insurance collections, reducing write-offs and revenue loss, and ultimately saving costs.
We invite you to join us on this journey as we pioneer the future of the Revenue Cycle Management (RCM)
market. Our approach is driven by a synergy of innovative technology and the expertise of our team.
Our Values
Ethics & Confidentiality
We uphold the strictest standards of integrity and data protection, ensuring client trust.
Continuous Improvement
Our relentless pursuit of progress drives us to optimize our processes and technologies.
Adaptability
We embrace flexibility, proactively tailoring solutions for each client's specific needs.
Integrity
Honesty guides every interaction and decision.
Responsibility
We take ownership of our actions and are committed to delivering results.
Meet Our Leaders
Rebecca Lee, CPC, CPPM, CH-CBS, DLS
Successful healthcare organizations cultivate an environment of quality improvement, examining and adjusting as they adapt to the changing world of healthcare. Revenue cycle management, value-based care, regulatory compliance, and quality metrics must be addressed with clinical and financial areas of the organization.
Optimistic Global offers several services designed to fit the needs of any practice or specialty. Chart audits help us customize provider and staff training programs and include feedback about clinical documentation improvement, compliance, and billing and coding. We offer outsourced revenue cycle and credentialing solutions, whether temporary or permanent, that will address problem areas immediately as we work to solve root problems, correct system configurations, and train staff. At Optimistic Global, our passion is creating solutions for practices to improve revenue, workflow, patient care, and staff retention. Let my team put our experience to work for your organization as we design and implement workflow processes that improve revenue, quality metrics, patient satisfaction, and staff retention.
Certified Professional Coder (CPC), 2014
Certified Physician Practice Manager (CPPM), 2014
Community Health - Certified Billing Specialist, 2019
NextGen Certified Professional - EHR & PM, 2017 & 2020
Department Lead Specialist, 2025


Gauri Shetty
As the CEO of Optimistic Global Solutions Pvt Ltd, I bring over ten years of executive leadership experience with a particular focus on resolving complex Accounts Receivable (AR) backlogs for Federally Qualified Health Centers (FQHCs).
I am deeply committed to our mission and dedicated to leading our organization using a data-driven strategy. This approach ensures we maximize efficiency, enhance profitability, and ultimately improve our capacity to serve our community effectively.