Optimistic Global Solutions
The OGS Story
Optimistic Global Solutions (OGS) was founded in 2020 with the mission to transform the healthcare revenue cycle landscape. We understand the complexities of the healthcare industry, and we're committed to simplifying processes, increasing efficiency, and improving financial outcomes for our clients.
Mission
To become the premier global healthcare contact center. We provide exceptional services that meet the highest quality standards while offering tailored solutions to address our clients' unique needs.
Vision
To create a future where healthcare providers can focus on patient care while we seamlessly manage their revenue cycles, maximizing profitability and efficiency.
Our Values
Ethics & Confidentiality
Continuous Improvement
Adaptability
Integrity
Responsibility
Meet Our Leaders

Rebecca Lee
As a Revenue Cycle Consultant, my mission is to elevate healthcare practices through strategic revenue growth and operational finesse. Harnessing over a decade of industry acumen, I specialize in transforming financial policies and procedures to optimize performance, backed by my expertise in SAP EDI, performance monitoring, and denial management.
At the core of my approach is a commitment to seamless process improvement and regulatory compliance, ensuring practices not only thrive financially but also uphold the highest standards of patient care. By meticulously managing projects from credentialing to software implementation, our team ensures that practices are primed for success with robust revenue streams and efficient workflows.

Gauri Shetty
As the CEO of Optimistic Global Solutions Pvt Ltd, I combine 10+ years of executive leadership experience with a specialized focus on resolving complex FQHC AR backlogs. I am passionate about our mission and dedicated to leading our organization with a data-driven approach that maximizes efficiency, profitability, and our ability to serve our community.